Return Policies

Shipping & Returns

At 𝐕𝐄𝐂𝐋𝐔, we are committed to providing a smooth shopping experience from checkout to delivery. Please review our Shipping & Returns Policy below.

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

United States:

  • Standard Shipping: 7–12 Business Days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.

Shipping Cost

βœ… Free Shipping on Orders Over $49

Shipping charges, if applicable, will be displayed during checkout before your purchase is completed.

Order Tracking

After your order ships, you will receive a tracking number via email. Tracking information may take up to 48 hours to become available.

Returns Policy

30-Day Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase or order confirmation is required.

How to Start a Return

To initiate a return, please contact us at:

πŸ“§ veclu01@gmail.com

Our support team will provide return instructions and additional details if your return request is approved.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If you receive:

  • A damaged item
  • A defective product
  • The wrong item

Contact us within 48 hours of delivery and include photos of the item and packaging so we can assist you promptly.

Non-Returnable Items

The following items are generally not eligible for return:

  • Personalized or custom-made products
  • Perishable goods
  • Gift cards
  • Clearance or final sale items
  • Personal care products

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that banks and credit card providers may require additional processing time.

Contact Information

𝐕𝐄𝐂𝐋𝐔
πŸ“§ Email: veclu01@gmail.com
πŸ“ž Phone: +1 304-030-240
πŸ“ Address: 377 Shawmut Ave, Boston MA 02118, United States

Thank you for shopping with 𝐕𝐄𝐂𝐋𝐔. We appreciate your trust and look forward to serving you.