Shipping policy
Shipping Policy
Thank you for shopping with VECLU. We are committed to providing fast, reliable, and free shipping for our customers across the United States.
Processing Time
β’ All orders are processed within 1β3 business days after payment has been successfully confirmed.
β’ Orders are not processed or shipped on weekends or public holidays.
β’ During peak seasons or promotional events, processing may take slightly longer.
Free Shipping
β’ We offer FREE Standard Shipping on all orders within the United States.
β’ No minimum purchase is required to qualify for free shipping.
Shipping Time
β’ Estimated delivery time is 7β15 business days depending on your location.
β’ Delivery times may vary due to customs clearance, weather conditions, holidays, or unexpected carrier delays.
β’ While we strive to deliver within the estimated timeframe, delays may occasionally occur beyond our control.
Order Tracking
β’ Once your order has been shipped, you will receive a confirmation email containing your tracking number.
β’ You can also track your order anytime through our Track Order page.
Shipping Address
β’ Please ensure that your shipping address is complete and accurate before placing your order.
β’ VECLU is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Lost or Damaged Packages
β’ If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery.
β’ We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team.
Email: support@veclu.com
Phone: +1 (803) 670-4885
Thank you for choosing VECLU.